Aci67 Privacy Policy – How Your Information Is Protected

Aci67 (referred to in this document as "we", "aci67", or the "platform") takes your privacy seriously. This Privacy Policy ("Policy") explains what information we collect, why we collect it, how we use it, and how we keep it secure.

By registering on or using aci67, you consent to this Privacy Policy. Our goal is to be fully transparent about your data — hidden data collection or undisclosed use is strictly against our policy.

This Policy has been prepared in compliance with applicable data protection laws in Bangladesh and international privacy standards. If you have any questions about aci67's Privacy Policy, please contact our support team directly.

Aci67 only collects information that is necessary to provide platform services, ensure security, and meet legal obligations. We never collect excessive or unnecessary data.

When you contact aci67 directly — such as opening a support ticket or chatting with us live — that conversation may also be stored to help us maintain service quality.

Aci67 uses your information solely for the purposes listed below. We never use your data for any other purpose without your consent:

• Account management: Completing the registration process, verifying logins, and maintaining account security.
• Payment Services: Processing deposits and withdrawals and maintaining transaction records.
• Service Quality Improvement: Analyzing your usage patterns to improve the aci67 experience.
• Security & Fraud Prevention: Detecting suspicious activity and ensuring the security of the platform.
• Legal obligations: Complying with regulatory directives and providing information when required.
• Customer Support: Providing fast and effective resolution of your issues.
• Responsible Gaming: Detecting unusual gaming patterns to provide timely support.
• Relevant Promotions: Notifying you of offers and bonuses based on your preferences (you can opt out at any time).

Aci67 does not disclose your personal information to third parties, though there are certain circumstances where sharing may be necessary:

• Payment Processors: Exclusively for completing transactions with mobile banking partners such as Mobile Banking, Nagad, and Rocket.
• Technology Service Providers: Cloud hosting, cybersecurity, and analytics partners who are bound by strict confidentiality agreements with aci67.
• Law enforcement agencies: Only the minimum necessary information in response to a court order or legal obligation.
• Fraud Prevention: To assist in the investigation of money laundering or cyber fraud.

Before sharing data with any third party, aci67 ensures they adhere to the same standard of privacy protection. All our partners are required to sign a strict data processing agreement.

Aci67 uses cookies and similar tracking technologies on its website. Cookies are small files stored in your browser that help improve your experience when visiting the aci67 site.

We use the following types of cookies:

• Essential Cookies: Maintaining login sessions and ensuring security — the site cannot function properly without these.
• Functional Cookies: Remembering your preferences such as language and display settings.
• Analytics Cookies: To understand which pages on aci67 are most visited and where issues may occur — all data is anonymized.

You can manage or delete cookies at any time through your browser settings. However, disabling certain essential cookies may limit your ability to use all features on aci67.

Aci67 uses industry-leading technology to keep your data secure. Our security team monitors the platform 24 hours a day, 7 days a week.

• 256-bit SSL/TLS Encryption: All communication between your browser and the aci67 server is fully encrypted.
• Two-Factor Authentication (2FA): An extra layer of security during login and high-value transactions.
• Data Masking: Sensitive data such as passwords and payment details are masked before being stored.
• Regular Security Audits: Regular system audits conducted by independent third parties.
• Firewall & DDoS Protection: Protecting the platform against cyberattacks.
• Employee training: All aci67 employees undergo rigorous privacy training.

In the event of a data breach, aci67 will notify affected members as quickly as possible and take immediate steps to resolve the issue.

Every aci67 member has the following rights regarding their personal information. To exercise any of these rights, contact our support team at any time:

• Right to Access: You can request to know what information aci67 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: Under certain circumstances, you may request that your information be deleted.
• Right to Restrict Processing: In certain circumstances, you may request that the use of your information be restricted.
• Right to Withdraw Consent: You may withdraw your consent to marketing communications at any time.
• Right to lodge a complaint: You may file a complaint directly with aci67 or the relevant authority regarding any privacy breach.

Aci67 is intended strictly for individuals aged 18 and above. We do not knowingly collect personal information from minors.

Age is verified at registration, and a copy of your ID may be requested if there is any doubt. If we become aware that a minor's information has been collected by mistake, it will be deleted immediately and the account will be closed.

If parents believe their child has created an account on aci67, please contact us immediately.

Aci67 retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account information: For the duration of active account use and a minimum of 5 years after closure (legal obligation).
• Transaction Records: Up to 7 years (in accordance with financial regulatory requirements).
• Customer support logs: Up to 2 years.
• Analytics Data: Up to 2 years after anonymization.
• Marketing Preferences: Until consent is withdrawn or upon account closure.

Once the retention period expires, aci67 securely deletes or anonymizes your data so that you can no longer be identified in any way.

Aci67 may update this Privacy Policy from time to time. If significant changes are made, we will notify you by email or via a notice on the platform.

Continued use of aci67 after any changes constitutes your agreement to the updated policy. We recommend visiting this page regularly to stay informed.

The date of each update is clearly stated at the top of the page. Previous versions can be obtained from our support team upon request.

If you have any questions, concerns, or complaints about our Privacy Policy, please reach out to our dedicated privacy team. We take every message seriously.

Our support team provides assistance in Bengali, so feel free to reach out in Bengali.

Email: [email protected]

Response Time: We typically respond within 24–48 hours.